everyday public relations

It seems that Facebook is all over the blogs and on everyones mind lately. In Maine it is solving crimes and in Georgia there was a story in today’s paper about the whole content/privacy issue.

Not too long ago many people were weighing in on the whole 25 things floating around, even to the point of creating groups to protest. Personally I kind of got into that list thing, but then I only got tagged a couple times. I guess it is because I am a total nerd for the random info in my head (my friends count on me for trivia all the time). This article was a little more positive but still concerned with the amount of info online.

So with all this negativity, I though I would share something positive about this social media tool that may be getting missed in all the privacy/leave me out of the 25 things hoop-la.

So I got a strange request from my boss not too long ago. I was asked to cruise Facebook of all things…on the clock. Turns out as many of us already know, there is this application called “causes” that basically allows you to either show your support for a particular cause, or to create your own. Not only can you recruit “friends” you can also raise money for your particular cause.

The GA state parks friends group as a page, so when my boss wanted me to look into it for our own 501(c)3 friends group I was all for it. After all we are stretched pretty thin….budget wise anyways, as everyone who works for the state is aware of.

If you have a non-profit, what better way to reach out to people than through an online tool that reaches approximately 8 million people all over the world, second in the number of users only to Myspace. Started in 2004 by Harvard grad Mark Zuckerberg, the company offers the ad-supported site to anyone to use free of charge.

So if you are an organization that relies on donations, word of mouth marketing and viral buzz in order to survive, I can’t see a much better way than to take advantage of this awesome tool. Some are worried about credibility and not looking respectable but with our economy in the toilet and non-profits shutting their doors everyday, why not get creative and start looking to what’s out there. Maybe I am just realizing that the old adage is true. If you can’t beat ‘em…join ‘em.

See you online.

Saying no has always been hard for me. There are a ton of possible reasons why this is true. I’m a girl, I had a crazy childhood, my mother is domineering, I’m a southerner, a people pleaser……etc.

Whatever the reason, being able to confidently say no to a superior is an important skill. It is not your boss’s job to know every mundane detail about how busy you are and every project you have on your plate. They see the end results and do not know, or care(most likely) about how that end comes about as long as you continue to smile and be productive.

So what happens when you are overloaded, stressed out and about to fall over from lack of food and the boss walks in 10 minutes before you are supposed to thankfully leave for the day and says, “oh by the way, can you present to the board tomorrow morning? You will need to talk for 20 minutes about the efficacy of using rubber suction cups on disentangling right whales” or some other highly complicated subject that is totally out of left field.

Now what?

On the one hand you are flattered that the boss obviously has a large amount of faith in your abilities. On the other, it is boy scout night, the baby is sick, your homework is behind and you haven’t spent any alone time with the hubby in weeks. You simply do not have time to do the research needed.

Obviously this seems like a silly premise, but I promise you there are people everywhere who know exactly what I am talking about. And I am not alone. I posted a poll on LinkedIn asking professionals everywhere how they say no. (You can take it to and I will post the final results right here next week. )

Know what I have found out so far? Girls are more likely to make up an excuse, rather than say no. Come on girls!!! That is exactly the wrong thing to do. Very few of us are good liars and in most cases, the excuse will come out sounding flimsy. Not a great career move.
So how DO you say no to the boss? Here is what I have learned so far. Put these tips to use and they just might gain you a little respect as well as help you build your confidence in the work place.

1. Tell yourself everyday that you are a good employee and are worthy of having respect and adequate notice from the boss.

2. When given a task that you simply can’t do, do not lie, make excuses or just suck it up. Your boss is human too, (at least most of them are). They have a life and a career and will understand, if you are up front and honest.

3. Most requests are simply that,a request. Unless you are in national security, you rarely receive orders. You can explain why you can’t complete the task, but even that is not always needed. For the most part, he or she will simply go on down the line to the next person.

4. Have a back-up colleague in the office. It is so nice to know when someone has your back. Keep up with what each other is doing and then when you can’t help your boss, be able to suggest someone else who can. (Just know that they will do the same)

Remember, there is no reason to be continuously stressed and overloaded because you are afraid of what your boss will say. If you are doing your job to the best of your ability, then there should be no problem with turning down a request every now and then. Your boss will respect you for standing up for yourself (great career move).It will make you more confident, and more productive, as your work will be higher quality if you are concentrating fully on 3 projects instead of rushing to complete 5.

So how do you say no? Take the poll .

So I am watching television tonight and there is this ad calling for people to donate their used phones, you know to be refurbished and then donated to various charities, primarily groups that support battered women. Well I am all for thee idea of it all of course. I am a total green freak and always looking for ways to reduce my impact on this great planet of ours. Maybe that is why I feel so strongly about passing on this word of warning.

You truly do get what you pay for in almost ever instance, with FEW exceptions. I know this but still purchased a refurbished phone, blinded by the absolutely obscene amount of money I would be saving and the thought that I was doing good by not adding another gadget to the local landfill.

Well it took less than a few HOURS to realize something was up, but I did not want to admit it to my husband, especially after all my bragging about the money I’d saved. After getting stranded and not being able to get a call out in the middle of a busy area (read: plenty of damn bars so I should have a signal), I admitted that maybe the refurbished model was not for me. I took it in to my local store and even though they gave me credit for buying the phone, I couldn’t help but notice the smirk when I mentioned it was a refurbished phone. The sales lady all but told me, well….you get what you pay for. So I paid through the nose and got a  better phone. So what is the point of this rant?

How can they justify giving phones that more than likely do not work to some of the most vulnerable people in our population, those that have been abused or victimized????

Are they not the ones who would need the help, i.e. a signal in a desperate situation??

I know we have the technology to do better for these women, so if they are going through what I went through, well lets just say I will not stand idly by. We can do better and therefore we should.

Anyone else want to weigh in?

I read a post recently that really hit home. I started my blog for a school assignment and thanks to a wonderful teacher and mentor, I got “hooked” on blogging.

As a public relations undergrad, having a PR blog made sense, but as I grow and move on with my career (and my life) it has become harder and harder to come up with new and interesting posts regarding to public relations. I am much more interested now in how one can apply the tactics and strategies learned in PR and apply them to the rest of…well life.

I never wanted a super corporate PR position, preferring to do something a little more low-key and certainly more fulfilling (in my opinion only) in my quest to save the planet, or at least contribute to that end. (My regular readers are well aware of my hippie upbringings and dedication to social causes, but if you are new check here for some older entries to get you better acquainted.)

I love to write, and I love to blog, but I have so much more going on that I am thinking that I need to take a step back and re-evaluate my blogging purpose. I lead a very busy life and find it harder and harder to cram in the time required for a decent and thoughtful post every week. (my goal is to post every Tuesday.)

I want to help others, and I want to help the world and I honestly feel that my ability to and love of writing is my gift, given to me for the specific purpose to use for doing what I crave, helping others.

I have considered changing topics, hosts, themes, you name it. Something needs to happen, I just can’t put my finger on it. I am not ready to lay down the old pencil just yet, so don’t worry just yet.

So on that note, be on the lookout for some new and interesting changes at Everyday Public Relations. Come back soon.

My graduate nonprofit class spent a great deal of time today talking about change. It got me thinking about how change can be harnessed, how people react to it, study it and how the concept of it is used everywhere from altering school board decisions to winning presidential elections.

Human beings are naturally resistant to change. We are creatures of habit and crave the comfortable security of our same-old, same-old comfort zones.

I’ve written before about the changes that the public relations industry is going through and how we must either adapt or be left behind. This post delves a little deeper into the process an individual (PR pro or otherwise) must go through when confronting change on a large scale, whether they are taking on a new client, electing a new president, accepting a new position or simply deciding that maybe your old ways of doing things are a little outdated and need a face-lift.

There are a couple things that one must take into consideration first, when contemplating a large-scale change within their current organization.

Create readiness. NEVER spring a sudden change upon staff or clients. You set yourself up for failure by doing this and may find yourself the victim of mutiny (or as it is called in the civilized world, a hostile takeover).

Show, don’t tell. Provide real examples; show the discrepancies between what works and what doesn’t. Having examples of successful organizations or firms that implemented similar changes are a huge plus and a strong motivational tool for those on the fence. Let them see how they will benefit and then on the flip side, provide examples of those which have remained stuck, with little innovation. The more extreme the distance between the two examples, the better tool this will be.

Okay, so you have implemented your changes. Excited, you expect big things but there is just one problem, not everyone is on board. Now what?

Overcoming resistance

There are three types of resistance to change. Cognitive, Emotional and Behavioral.

Cognitive resistance usually manifests itself in the most frustrating way. It is hard to identify and can be a real challenge when trying to educate your clients/friends/constituency or whatever. This is the person who smiles and nods and then politely ignores everything you have to say.

Emotional resistance has deeper roots and is harder to identify, but has some telling signals. It is generally based on years of decision-making and deep-seated convictions which will cause a person to shout, cry or become overwhelmed. It can be tough to remain calm, because an emotional person will look for you to be reactionary. Don’t play that game. You won’t win. Just be steady and tow the line.

Behavioral is the easiest resistance to spot - usually because the person is either screaming in your face, or if you are really lucky, throwing garbage or animal parts on you. Do not engage in retaliation. EVER. You will never appear to be the victor. As with those who cry and scream, remain calm, walk away and keep your finger’s crossed that eventually they will come to at least agree to disagree without any obvious sabotage.

So in light of all this, what do you do? Here is some information that will hopefully help you get through it, without having a nervous breakdown.

My place of employment is fairly resistant to change. It is still run primarily by men in their 50’s who look at me like I’ve grown a second head when I start talking about social networking and blogs. To be fair, they like the idea of it all, they just don’t really GET it, or how it can help their bottom line. Anyways….

There are three stages of change, much like the stages of grief. My professor did an awesome job of communicating the idea to us using the analogy of a sky-diver. First you make a decision, get over your fear, whatever. Then you have to go to the place and go through the safety course and then actually get on the plane. Lastly you have to jump. That’s a big one, involving a huge range of cognitive, emotional and behavioral sparks that all have to come together in your brain just right for you to actually get out the door of that airplane.

The first stage, oddly enough is the ending stage. This is where you are acknowledging that the way things have always been done is coming to an end. In my industry and many others this is known as the “changing of the guard“. It is a tough time for many. Letting go of your comfort level can be extremely difficult. You can help your employees and clients through this time by providing adequate support, additional resources for information and showing examples of those who have successfully gone before.

(This is assuming that you are not the first!! If so, then you just have to go for it or sit back and wait for someone else to fall on their face. )

The second stage is the neutral stage. In this stage you have pretty much accepted that things are changing, but you are not quite “there” yet. You are not fully opposed anymore, but you are not fully on-board either. You still have doubts. This stage is crucial. Think of the swing states in the election, the undecided voters. This is your chance to really shine and show what you are made of, and why the change will be so beneficial. This stage is all about showing, reinforcing and providing support. You must be prepared for setbacks, and it is not easy. You will have backsliders, but if you persist, you can and will reach the next stage…

Lastly you have the beginning stage. Ahhhh…new beginnings. Doesn’t everyone just love the honeymoon stage? Everyone is excited, and anything seems possible. You mustn’t lose sight however that you are not the first person to implement change. It is a never ending cycle of slowly fixing a system that is broken or appears to be now, but wasn’t always that way. Like a clock with a million tiny parts, it might take some time and effort to figure out not only what is wrong, but after fixing it, how to put it all back together again. It doesn’t always work the way you think it should, but that doesn’t make it wrong either. You may just have to modify your perception of what is “right” and “wrong”.

It is important to remember that real change takes time. Just as with all the excited people (me included) that got Obama elected, I can really feel that there is a fervor in the air that is truly palpable. Change is possible, but you still must go through the process, nothing good is ever easy.

We, as a nation must go through these steps of change together and my hope is that we make it through the tough times, in order to truly celebrate a new beginning.

My graduate nonprofit class spent a great deal of time today talking about change. It got me thinking about how change can be harnessed, how people react to it, study it and how the concept of it is used everywhere from altering school board decisions to winning presidential elections.

Human beings are naturally resistant to change. We are creatures of habit and crave the comfortable security of our same-old, same-old comfort zones.

I’ve written before about the changes that the public relations industry is going through and how we must either adapt or be left behind. This post delves a little deeper into the process an individual (PR pro or otherwise) must go through when confronting change on a large scale, whether they are taking on a new client, electing a new president, accepting a new position or simply deciding that maybe your old ways of doing things are a little outdated and need a face-lift.

There are a couple things that one must take into consideration first, when contemplating a large-scale change within their current organization.

Create readiness. NEVER spring a sudden change upon staff or clients. You set yourself up for failure by doing this and may find yourself the victim of mutiny (or as it is called in the civilized world, a hostile takeover).

Show, don’t tell. Provide real examples; show the discrepancies between what works and what doesn’t. Having examples of successful organizations or firms that implemented similar changes are a huge plus and a strong motivational tool for those on the fence. Let them see how they will benefit and then on the flip side, provide examples of those which have remained stuck, with little innovation. The more extreme the distance between the two examples, the better tool this will be.

Okay, so you have implemented your changes. Excited, you expect big things but there is just one problem, not everyone is on board. Now what?

Overcoming resistance

There are three types of resistance to change. Cognitive, Emotional and Behavioral.

Cognitive resistance usually manifests itself in the most frustrating way. It is hard to identify and can be a real challenge when trying to educate your clients/friends/constituency or whatever. This is the person who smiles and nods and then politely ignores everything you have to say.

Emotional resistance has deeper roots and is harder to identify, but has some telling signals. It is generally based on years of decision-making and deep-seated convictions which will cause a person to shout, cry or become overwhelmed. It can be tough to remain calm, because an emotional person will look for you to be reactionary. Don’t play that game. You won’t win. Just be steady and tow the line.

Behavioral is the easiest resistance to spot - usually because the person is either screaming in your face, or if you are really lucky, throwing garbage or animal parts on you. Do not engage in retaliation. EVER. You will never appear to be the victor. As with those who cry and scream, remain calm, walk away and keep your finger’s crossed that eventually they will come to at least agree to disagree without any obvious sabotage.

So in light of all this, what do you do? Here is some information that will hopefully help you get through it, without having a nervous breakdown.

My place of employment is fairly resistant to change. It is still run primarily by men in their 50’s who look at me like I’ve grown a second head when I start talking about social networking and blogs. To be fair, they like the idea of it all, they just don’t really GET it, or how it can help their bottom line. Anyways….

There are three stages of change, much like the stages of grief. My professor did an awesome job of communicating the idea to us using the analogy of a sky-diver. First you make a decision, get over your fear, whatever. Then you have to go to the place and go through the safety course and then actually get on the plane. Lastly you have to jump. That’s a big one, involving a huge range of cognitive, emotional and behavioral sparks that all have to come together in your brain just right for you to actually get out the door of that airplane.

The first stage, oddly enough is the ending stage. This is where you are acknowledging that the way things have always been done is coming to an end. In my industry and many others this is known as the “changing of the guard“. It is a tough time for many. Letting go of your comfort level can be extremely difficult. You can help your employees and clients through this time by providing adequate support, additional resources for information and showing examples of those who have successfully gone before.

(This is assuming that you are not the first!! If so, then you just have to go for it or sit back and wait for someone else to fall on their face. )

The second stage is the neutral stage. In this stage you have pretty much accepted that things are changing, but you are not quite “there” yet. You are not fully opposed anymore, but you are not fully on-board either. You still have doubts. This stage is crucial. Think of the swing states in the election, the undecided voters. This is your chance to really shine and show what you are made of, and why the change will be so beneficial. This stage is all about showing, reinforcing and providing support. You must be prepared for setbacks, and it is not easy. You will have backsliders, but if you persist, you can and will reach the next stage…

Lastly you have the beginning stage. Ahhhh…new beginnings. Doesn’t everyone just love the honeymoon stage? Everyone is excited, and anything seems possible. You mustn’t lose sight however that you are not the first person to implement change. It is a never ending cycle of slowly fixing a system that is broken or appears to be now, but wasn’t always that way. Like a clock with a million tiny parts, it might take some time and effort to figure out not only what is wrong, but after fixing it, how to put it all back together again. It doesn’t always work the way you think it should, but that doesn’t make it wrong either. You may just have to modify your perception of what is “right” and “wrong”.

It is important to remember that real change takes time. Just as with all the excited people (me included) that got Obama elected, I can really feel that there is a fervor in the air that is truly palpable. Change is possible, but you still must go through the process, nothing good is ever easy.

We, as a nation must go through these steps of change together and my hope is that we make it through the tough times, in order to truly celebrate a new beginning.

Today’s post was contributed by guest blogger, Milena Thomas. Thomas blogs about life, marriage, economics, and politics at Quiet the Thunder and Brazen Careerist. She is a wife, grad student in finance and economics, professional singer and voice teacher.

Enjoy!

I started blogging a little over a year ago, and I fell in love with it. Tiffany Monhollon of Personal PR describes blogging as, “unlike any other form of expression on earth…” Little by little, her sentiment has won me over. Blogging is incredible, precisely because it has expanded the ability for anyone to connect with total strangers, on a personal and in-depth level, on a wide variety of topics. How else would an Estonian man Google “is marriage overrated,” find my rant on the topic, and engage in significant discussion? How else would reading Penelope Trunk’s blog have led to fundamental changes in my thoughts about what a career can be, leading to quitting my job, and even meeting with her last week?

Blogging, and other forms of ultra-fast electronic media have expanded our communicative abilities, but I wonder if they have done much for expanding our minds. While I think it is wonderful bloggers need no credentials, it doesn’t do much for those who blog without authority or substance, and for readers who absorb their output at face value. I also think that attention spans have shortened, and the satisfaction from delving deeply into topics has been replaced by micro-blogging jollies on Twitter. I find that the internet sometimes becomes an echo chamber where the loudest and most obnoxious voices drown out others.

A few months ago, I naively decided to explore one of the most controversial topics of all time on my blog: abortion. I thought I was putting a unique spin on the subject, questioning whether veganism and pro-choice philosophies can truly coincide with one another. I also thought it sparked some healthy debate, but I quickly learned that most people either agreed with my views, or decried my existence. Still, I was determined to speak my mind and try to foster intelligent, rational dialogue. From that point, I embarked week after week presenting more hot topics for discussion. I was enthralled with the process. As soon as I’d release a post, it was like a blood scent was released into the blogosphere – the hounds came trampling and baying at the tree in which I quickly found shelter.

I don’t write about my experience to get sympathy for my politics, because I know there are plenty of my philosophical opponents hanging out in trees too. My point is that people can be nasty and narrow-minded. Things get ugly, personal, and communication shuts down – relegated to jabs and come-backs with no hope for resolution and understanding. The internet makes the hit-and-run attack so easy, and so difficult to defend. I have never experienced a salon, but I think luxuriating with friends, a glass of wine and a philosophical topic would be a wonderful way to spend an evening. I wonder if we can capture that as bloggers? I think so. Despite internet dogs on the prowl, there are plenty of wonderful commentators who show they are capable of civil discussion, even when it leads to disagreement.

As bloggers, I think we have a right to tenaciously tear apart ideas – not people. What are your thoughts and experiences on blogging and public discourse? How can we foster intelligent discussion on any topic?

“We will not destroy the planet and are arrogant if we think we will, the Earth will shake us off like a cockroach, which we essentially are….parasites that feed off the available resources without considering the limits of our excess.” - anonymous

I rarely watch television anymore. And apparently, I am not alone. My family has actively forgone the whole cable scam and therefore even with the aluminum covered rabbit ears we really don’t get much other than public broadcasting and the Spanish channel (for reasons unknown to me it is the clearest thing we get…)

However, we were able to pick up a fuzzy CBS tonight and I watched the presidential debates tonight….I am glad I did. Although I have pretty much made up my mind ( I am wearing an Obama T-shirt after all), I really wanted to hear McCain talk about things like health care, abortion and taxation.

I have to say I think that Obama did a better job this evening. He didn’t get nasty although he did get a few well placed shots in. I honestly felt that McCain skirted many of the issues presented and spent more time telling us about what was wrong with Obama and his campaign than what he [McCain] actually stood for.

From a PR standpoint, Obama did a better job at appealing to the public and defending his decisions with well documented facts rather than using attack methods. He was calm, collected and did a good job of presenting his point of view on several controversial issues without going so far as to “attack” McCain for his policies.

Maybe I am biased. There are after all many studies that show that we tend to hear only what we want to hear especially if we have in any way made up our minds…however, I think that McCain and Palin are simply not right for this country at this point in time.

I do not agree with all of Obama’s strategies, primarily his support of the “clean coal” initiative which is an absolute farce (in my opinion of course) as well as his sudden flip-flop on off-shore drilling. But overall, I think that despite his having less political experience than McCain, he has more of a disconnect from the “good old boy” network and will do more for the common/average American citizen than McCain.

I will admit that I sometimes wish it had been an Obama-McCain ticket–that would have been awesome.

If they could just work together…well that would have really been an awe-inspiring precedent for future political campaigns.

When it comes down to it, negative ads don’t really do a whole lot as far as influence….but having a real, factual-based argument is what is going to really convince voters. (at least those who are actually intelligent enough to make informed decisions. Unfortunately this country is often run by narrow-minded individuals with limited education who assume that whoever is on TV spouting bible verses is obviously fit to be a leader. You know some countries consider that to be a dictatorship…) Thankfully there are voices of reason out there.

I love living in a country that encourages outlets for free expression, like blogs. I hope that whoever is elected, we will continue to evolve as a democratic society that truly values the voice of the many rather than the limited voices of the elite few.

Want to disagree, or maybe even just agree to disagree? Let me know and keep the information flowing. That is what our country was based on after all.

A Simple girl at heart….

When I got into public relations all I kept hearing about was the corporate end of it…the marketing, the advertising, the “spin”, the ridiculously high salaries.That totally did not appeal to me but for some reason I stuck with the program and now I am glad I did. For this reason alone….Just because you practice PR does not mean you have to sell your soul to the highest bidder. Maybe I am not wealthy, but I feel good about what I am doing and that is good enough for my wallet and my family.

I work for the state, which means I work for very little, but you know what, I sleep pretty good at night knowing that I am using my skills and talents for good.

I claim to be a liberal. I am all for freedom of expression, freedom to choose my own form of worship, business and marital status. However, these days it seems that all I hear is whining about the Gen-Y and Gen X’ers not being involved, not doing their part. I happen to believe these claims are WRONG.

In addition I keep reading on various blogs and op-ed articles how young people feel they have no real voice. Even John Mayer (who I detest by the way) immortalized the sentiment in his line”they say we stand for nothing and there is no way we ever could “

I disagree.

I have a voice and I intend to use it.

I had a guest speaker in my grad school class today who was a great example of how the younger generation (and maybe the not so young generation) can make their voices be heard.

No matter what your political affiliation, you can be involved if you want to be. The opportunities are out there, if you just open your eyes a little bit. And maybe, go out on a limb a little to take a few risks.

Want to do more than just don a bumper-sticker? Here is the short list:

1. Volunteer - More than half of American citizens volunteer which equates to more than 100 million people donating more than 19 billion ours each year - Nonprofit Organizations (Holland & Ritvo 2008)
2. Vote In 2004 less than half of eligible voters actually made it to the polls. I think that is extremely unacceptable. How can we declare a need for change if we don’t participate in the process to effect that change?
3. Serve on a board - Stacey Kolomer, President of the Athens Clarke County Council on Aging gave an excellent talk today about why boards are important, the pains of being a part of them but the real impacts you can make within your community. Want to be heard?? Join a board and actually speak up for what you believe in. Even if you disagree aout the issues, at least you are making your concerns heard.
4. serve on a community committee - PTA, homeowners association, rotary club, whatever. For many of these groups there are no specific requirements other than you be committed and passionate about the cause. Want to spay and neuter every living dog and cat, there is a group for you, want to create a lending service for books on tape for seniors, there is a group for that too! A few quick searches can turn up a wealth of knowledge.
5. be a mentor - many schools, shelters, nonprofits and church organizations are in such short supply that I could spend a whole page discussing it (but I won’t). If you really want to help the next generation, who will by the way determine whether we become happy retirees or “soylant green” , find out about giving an hour or so of your time to the local Y or an after-school program that needs you.
6. Take the time to read the papers, read the online news or however you get your daily feed. Skip the celebrity gossip and the livig section (hard I know- I just love “Get Fuzzy” myself) but really pay attention and be aware of the world. There are so many of us who are simply oblivious….a sad state of affairs.

OKay. so by now you may know that I am not a McCain/Palin Fan, but at this point all I want is for today’s gen-y and gen-x individuals to really make a point to get involved. Go to a meeting, write a letter, do what our forefathers intended and create a real democratic republic.

To quote one of my favorite nonprofit groups “No one can do everything, but everyone can do something.”

So get out there and do something darn it!

Peacefull….